Professional business network support for small companies, non-profits, and community organizations in Washington DC, Maryland, and Virginia

Affordable I.T Support where YOU are in Control

Welcome and congratulations on taking the first step toward getting reliable I.T. support your business deserves on a budget you can afford. Todays economy is brutal and you may think you are too small to be able to afford quality support. Think again.. RCHTECH will work with you to create a quality network for your business to allow you to prosper in difficult times. Our program allows you to stay informed and in control of your technology and your budget. Join today and receive the following benefits.

$400 to $1250 OFF your 1st month of service !
NO INCREASED COST for after hours support
DISCOUNTED BILLING if you exceed alloted hours
Up to 3 FREE hours of emergency support
24/7 access & control of your I.T. budget
PROVEN backup and disaster recovery methods
Personal helpdesk login and 24/7 monitoring
On-site and remote support options
Superior Network documentation

Apply our plan and FREE YOUR TIME for managment of your company or home office.
CLICK HERE - Its time to get started with a FREE VISIT to review your needs an plan for your success. Relax, we'll handle I.T.

STAFF QUALIFICATIONS
RCHTECH has a staff qualified to provide superior I.T. assistance. Below are the certifications held by the office staff:

AD-HOC Service Level Agreement with the Guardian Plan
Recommended for the home office user and small workgroups 2 to 3 workstations.
This is a popular option for small companies that only require project support or need occasional helpdesk assistance.

	Guardian Plan 24/7 Monitoring	Availabie at $15 per workstation
	On Site Hours	0 hours
	Remote Help Desk Hours	0 hours
	Emergency Visits - Server Down	None
	Roll Over Option	None
	Scheduled Monthly Visits	Call as Needed
	Network Documentation provided	None. Available as a project request.
	Estimated Response Time	6 hour
	Call 202-257-8938 today to customize this plan for your company.

Standard Service Level Agreement with the Guardian Plan
Recommended for Businesses of 5 to 15 Employees with 1-2 Servers

	Guardian Plan 24/7 Monitoring	1- 2 Servers and 1 workstation. Additional workstation monitoring ( $15 per device)
	On Site Hours	8 hours
	Remote Help Desk Hours	2 hours
	Emergency Visits - Server Down	First hour on site free
	Roll Over Option	1 month roll over from the previous month
	Scheduled Monthly Visits	One (8 hr.) or Two (4 hr.) visits per month
	Network Documentation provided	Yes
	Estimated Response Time	6 hour

	Call 202-257-8938 today for more detail and to customize this plan for your company.

Advanced Service Level Agreement with the Guardian Plan
Recommended for Businesses of 15 to 30 Employees with 2 to 3 Servers
	Guardian Plan 24/7 Monitoring	2 - 3 Servers and 3 workstations. Additional workstation monitoring ( $15 per device)
	On Site Hours	16 hours
	Remote Help Desk Hours	4 hours
	Emergency Visits - Server Down	First 2 hours on site free
	Roll Over Option	1 month roll over from the previous month
	Scheduled Monthly Visits	Two (8 hr.) visits or Four (4 hr.) visits per month
	Network Documentation Provided	Yes
	Estimated Response Time:	4 hour

	Call 202-257-8938 today for more detail and to customize this plan for your company.

Premium Service Level Agreement with the Guardian Plan
Recommended for Businesses of 30 + Employees with 4 to 6 Servers
	Guardian Plan 24/7 Monitoring	4 - 5 Servers and 6 workstations. Additional workstation monitoring ( $15 per device)
	On Site Hours	32 hrs.
	Remote Help Desk Hours	6 hours
	Emergency Visits - Server Down	First 3 hours on-site free
	Roll Over Option	1 month roll over from the previous month
	Scheduled Monthly Visits	Four (8 hr.) or Eight (4 hr.) visits per month
	Network Documentation Provided	Yes
	Estimated Response Time:	2 hour

	Call 202-257-8938 today for more detail and to customize this plan for your company.