Standard Service Level Agreement with the Guardian Plan |
Recommended for Businesses of 5 to 15 Employees with 1-2 Servers. We believe in working with you whatever your budget may be to help you build a quality network for your business and allow you to prosper in difficult times. If you require this plan to be customized we will be happy to personalize it to meet your needs. |
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Guardian Plan 24/7 Monitoring
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1- 2
Servers and 1 workstation. Additional workstation monitoring ( $15 per device)
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| On Site Hours | 8 hours | |
Remote (Server / PC) Maintenance
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2 hours | |
Emergency Visits
- Server Down
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First hour on site free | |
Roll Over Option
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1 month roll over from the previous month | |
Scheduled Monthly Visits
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One (8 hr.) or Two (4 hr.) visits per month |
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Network Documentation provided
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Yes | |
| Estimated Response Time | 6 hour | |
Call 202-257-8938 today to customize this plan for your company. |
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STAFF QUALIFICATIONS
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RCHTECH has a staff qualified to provide superior I.T. assistance. Below are the certifications held by the office staff: |
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